Description Performance statistics monitor how well or how badly their council is doing at administering housing and council tax benefit. Measures of performance include Average time for processing new claims, Percentage of new claims outstanding over 50 days, Percentage of new claims decided within 14 days of receipt of the local authority receiving all necessary information, Percentage of new Rent Allowance claims paid where the first payment is made on time, Average time for processing changes of circumstances, Percentage of cases calculated correctly.
Geographic units Local Authority District (LAD), Government Office Region (GOR)
Description Housing Benefit can be claimed by a person if they are liable to pay rent and if they are on a low income. Council Tax Benefit is designed to help people on low-income to pay their Council Tax. The data are broken down by gender, age and marital status.
Geographic units Lower Layer Super Output Area (LSOA), Middle Layer Super Output Area (MSOA), Local Authority District (LAD), County/Unitary Authority, Government Office Region (GOR), National